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Customer Non Service

Uncategorized January 9th, 2009

I was reading Whirlpool again (A great source of embarresment for MD Web Hosting) and one of their clients who said he was from Hong Kong said he couldn’t contact them, as they had lost their phone numbers. (Knowing how well they treat their online help) he put a message up on Whirlpool asking for help in contacting them.Much to my surprise MD Web Hosting’s representative tomn on whirlpool asked him to whim him in a fairly quick time. Another  user decided to give him some phone numbers (which had been disconnected) tomn’s reply was that those numbers no longer belonged to MD Web Hosting and that the only number to use was their 1300 number. Now not sure if tomn  knows this but 1300 numbers are only accesible inside Australia and seeing the guy was from Hong Kong then thats a problem. With all luck he is their only customer from outside Australia and will be the only person affected by this but my guess from the searches people are landing on this site about contact numbers for MD Web Hosting he is not the only person that can’t get in touch. Here is the thread in mention.


RANDOM THOUGHTS, QUOTES & JOKES


I am another unhappy customer here.

Too many problems on the first month using them.

They are still charging the fee up to this month.

On the same month I signed up with MD, I switched to NetLogistics which provides a high speed server.

Cheers

dimara
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2 Comments to “Customer Non Service”

  1. Mary | February 8th, 2011 at 3:35 am

    I have been experiencing the WORST service with this company MD WEB HOSTING. PEOPLE PLEASE BEWARE OF THE BAD, UNPROFESSIONAL AND RUDE STAFF. I asked for help and they put in on hold being the 13th in line and once I got through THEY HANGED UP ON ME, NOT ONCE but several times. I run a company and I have never once experience such a BAD and RUDE behavour. I would like to know where I could address issues and would like to take this matter further as there is no area in the website which address such matters lucky I found this website. MD WEBHOSTING should be SHUT down as a business and would urge PEOPLE DO NOT DEAL WITH THEM.

  2. grynge | February 8th, 2011 at 9:53 am

    Hi Mary, Sorry to hear about your problems. I do hope you get the problems sorted out.

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