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Customer Non Service
Uncategorized January 9th, 2009
I was reading Whirlpool again (A great source of embarresment for MD Web Hosting) and one of their clients who said he was from Hong Kong said he couldn’t contact them, as they had lost their phone numbers. (Knowing how well they treat their online help) he put a message up on Whirlpool asking for help in contacting them.Much to my surprise MD Web Hosting’s representative tomn on whirlpool asked him to whim him in a fairly quick time. Another user decided to give him some phone numbers (which had been disconnected) tomn’s reply was that those numbers no longer belonged to MD Web Hosting and that the only number to use was their 1300 number. Now not sure if tomn knows this but 1300 numbers are only accesible inside Australia and seeing the guy was from Hong Kong then thats a problem. With all luck he is their only customer from outside Australia and will be the only person affected by this but my guess from the searches people are landing on this site about contact numbers for MD Web Hosting he is not the only person that can’t get in touch. Here is the thread in mention.
RANDOM THOUGHTS, QUOTES & JOKES
I am currently having difficulties with MDWebhosting. I would like to hear from other people that have been ripped off by this mob.
I hear some people in this thread say that they have been with them for a little time with no problems.
I want to host 6 websites in my account (I can have 10) plus a further 18 sub-domains (I can have 50). For some reason, when they set up my domains for me, they deleted one of my websites. When I contacted them, they say that it was never there. Where then, did the income come from for the site in question?
Also, it takes at least 2-4 hours just to get a reponse from my email, then they have the nerve to ask me what the problem is - there goes another couple of hours. An email arrives, problem fixed they say - no it's not, plus they stuffed up something else.
For you guys out there who host one website with them, they may be alright. But when a business advertises that they can host multiple domains and can't deliver - they should be closed down.
I do intend on taking action against this pathetic hosting company because I signed up, with them knowing that I operate online stores. They are treating me like I just finished 6th class and want to host a family website.
Close the buggers down I say!
Stumble it!
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